Review management automation

Smart Store review replies —
read, written, and posted

Not a canned template. It reads each review, writes a reply that fits the content, and posts it directly in your seller center.

You know the limits of template replies

Your seller center's reply templates are fixed text, so a repeat customer and an angry one-star review get the same greeting. Anyone who's received one knows: that's a copy-paste reply.

Even with a reply generator, copying, pasting, and posting the output is still your job. Meanwhile the reviews keep piling up at the same pace.

How Xeona does it

STEP 1

Give a one-line instruction

"Reply to my new reviews" — write it like you'd say it, and you're done.

STEP 2

Works on the site itself

Goes into your seller center, reads each review, and writes and posts a reply that matches the rating and content.

STEP 3

Reports when done

Tells you on Telegram how many it handled and how. Can repeat every morning too.

Three minutes to hand off your first task.

Start free

Just type it like this

"Check new Smart Store reviews and post replies"
"For low-star reviews, draft the reply and show me first"
"Every morning at 9, round up overnight reviews"
"Include today's customer inquiries in the report too"

When the work is done, you get a report

Xeonabot
Posted replies to 3 new reviews ✓9:00 AM
What did you say to the 2-star one?9:02 AM
An apology for the shipping delay plus how we'll prevent it. I'll send you the text.9:02 AM

Frequently asked questions

Does it handle negative reviews on its own?

If you want it to. For sensitive reviews, you can have it draft the reply and get your approval before posting. How much you delegate is entirely up to your instructions.

Isn't this review manipulation?

No. Replying to reviews on your own store is a built-in seller center feature. Xeona simply does that work for you — it never generates fake reviews or engages in any abuse.

Today's pile of reviews —
just write it down, as is.

Sign up and try it right away with free credits.